FAQs
The Office of the Registrar is currently working remotely, but fully operational and committed to supporting our AHU student community. We are available M-TH 8:00 am EST to 7:00 pm EST and F 8:00 am EST to 3:00 pm EST. The current self-service links remain available via my.ahu.edu. We have added a chat feature and an office email for form submissions and more detailed questions. At the end of this message, we have included our contact information. All office voicemail messages are checked daily. Here is an update to our available services while online:
Q: How long will classes remain remote?
- All classes during the Spring and Summer 2020 terms will be delivered via remote learning.
Q: Has graduation been cancelled?
- No. The Spring 2020 graduation has been postponed. More information will be provided as plans can be determined.
Q: Where can I find more information about graduation?
- Graduation information —All graduation information including any updates to Commencement will be on this page
Q: Will labs be moved to a remote environment during the COVID-19 situation?
- Labs are currently being evaluated. Some labs will be moved into a virtual environment. All others will receive an Incomplete until it can be completed in person.
Q: How will clinicals work during the COVID-19 situation?
- Clinicals will continue as planned as sites permit and students are scheduled to participate unless there are feasible, accreditation-sanctioned alternatives.
- Please visit the AHU COVID-19 page for more information.
Q: Will my accommodations be in effect in the remote learning environment?
- Yes. Nothing will change in accommodations. The Disability Service Coordinator is in direct contact with faculty to discuss reasonable accommodations in the remote learning environment.
- Please contact Betty Varghese, MS, LMHC for more information at betty.varghese@ahu.edu
Q: How can I register for the summer term?
- Summer 2020 registration will continue via the online registration portal on my.ahu.edu
Q: When does summer registration close?
- All online courses—April 29, 2020 at 11:59 pm EST
- Face-to-Face courses—May 10, 2020 at 11:59 pm EST
Q: When is the last day to withdraw from the Spring 2020 term and receive a W?
- Q: Friday, March 27th
- All withdrawal requests must be sent to Registrar@ahu.edu from your AHU issued email.
Q: How can I order official transcripts?
- Transcripts will be available through our online ordering service at https://www.ahu.edu/academics/transcripts and may have 5- 7 business day processing time
Q: Where can I access forms and petitions?
- All forms, including petitions and withdrawal forms are available via this link Registrar Forms, Applications and Instructions
Q: How do I submit forms, petitions, or certifications for processing?
- All forms or certifications that need processing can be sent to Registrar@ahu.edu and we will be responding as necessary and in the order they are received.
Q: How do I communicate with the Office of the Registrar?
- Questions or requests for updates to student records can be submitted to:
- MARS
- Registrar@ahu.edu
- Please note the office of the Registrar will be responding to your my.ahu.edu email ONLY
- Ask a Registrar Chat—will be available during regular business hours to ask quick questions
- Please review the table for more detailed office contact information
| Registrar Support | Contact Person | Email Address |
|---|---|---|
Registrar |
Janet Calderon |
|
General questions and all forms can be sent to the office email box |
All Registrar personnel will access |
|
Transcript questions |
Luz Torres |
|
Ask the Registrar chat box |
All Registrar personnel will have access |
|
SONIS attendance questions |
Samanthia Goodridge |
Samanthia.Goodridge@ahu.edu |
Non-Degree seeking students |
Mollene Harrington |
Mollene.Harrington@ahu.edu |
A.S. Occupational Therapy Assistant |
Lisa Andress |
Lisa.Andress@ahu.edu |
All AHU Online Programs; Advanced Imaging Certificates: CT, MRI, VI |
Tina Capparelli |
Tina.Capparelli@ahu.edu |